What am I doing wrong?

[Colorguarder08]

I am getting frustrated since moving over here I have not been able out of her cage. Before moving here I was able to get Halloween out everyday. Since the move though I can't even get her to step up. I have tried everything and she won't come out instead she hisses at me if I get near her cage.

 

[MikeyTN]

Your the one that moved back home right?

Environment change can affect them. Any other pets near by them?