For those of you just coming into this. I'll catch you up.
Two years ago my eclectus parrot passed on. prior to this, I had found an injury on her leg that was looking pretty bad, and a feather plucking issue. I brought her to a vet who claimed to have experience with birds.
I should have seen the red flags when he started off by refusing to screen for anything worse than mites.
Each appointment we had, he prescribed an antibacterial soap and told me not to let the wound scab over, keep it raw. (red flag number two.)
I left the moment he decided amputation would be the next step if there was no improvement.
Took her to a new vet, it turned out there was some kind of calcium growth in her leg, and if it spread it would kill her. We found out a day too late. She fell to the bottom of her cave, and was basically dying when we got her to the vet. We had to euthanize.
This leads me to why I am posting today. After the loss of Ember, I posted reviews and warned as many people I could have away from the hack that claimed to specialize in birds. One such review was left on google. Admittedly it was poorly worded. But I will post it. I'd like to note.
My end
"If you're looking for an Avian vet NOT HERE. Their 'specialist' wouldn't even handle the bird. Prescribed some general antibiotic and an expensive as hell soap. And to make matters worse, refused to do bloodwork, or any sort exploratory measures for my parrot. The final straw was when he stated that he'd amputate her leg if he thought it would get any worse. This so called 'vet' is a quak. Don't take your birdy here please! Go to Tri-lake."
Well. Unbeknownst to me. They responded. With lies. I will sensor the name but nothing else.
"Hello,
We are so sorry that you had such a negative experience at our hospital. Unfortunately there are a number of untruths and inaccuracies noted in your review.
Dr. BLANK did discuss and advise that bloodwork and biopsies should be done on your bird but you declined/refused to have these tests done. He did the best that he could for your bird given the limitations and restrictions imposed by yourself. He also did handle and fully examined your bird during the appointments.
The 'expensive as hell soap' cost you $2.00 plus tax.
I am not sure why you neglected to seek out repeat medical attention for your bird for 7 months if her condition was not getting any better or worse. The last time we saw your bird was October 2016....Hopefully she will make a full recovery despite this.
We are very pleased that you have found another veterinary hospital to go to.
Sincerely,
Dr. (Jack ship)"
THIS is a lie. To reiterate I requested blood work and screening from day one. The vet refused.
His form of "handling" My bird was half haphazardly and nervously holding her at arms length or towling her and handing her to an assistant or myself.
The soap was far more expensive than that. I'll have to find the receipt but I know it wasn't $2.00.
Finally, the only way the clinic could have known I was the one who posted that review, is if they dug into her records. Because as they said, I hadn't stopped in for six months. I never mentioned the birds name, and it wasn't my own name I posted under, but my google account.
I left to go to another vet. As amputation should never be an option before screening.
Had I found this post two years ago, I would have taken legal action. But I only found it today. I am furious.
If you are in the Okanagan in Canada. Avoid Rutland "Veterinary clinic" like the plague.
Go to Tri-Lake. The vets know what they're doing there. And won't lie about you.
