Thanks! I'm so happy with her I'm practically vomiting rainbows. Even now that she's in the petulant toddler/testing phase, she's just such a great bird. If I believed in fate/god, I'd be certain that this was the universe/divine intervention bringing us together.
I also forgot to mention that he's suggesting meeting with a bird behaviorist in our home (for the low, low rate of $150/hour) to try to figure out ways of getting her to fully stop plucking. She's got new feathers coming in, but she's plucking most of them out. There's also some medications he can put her on, but would rather try a few months of behavioral intervention first. Now that she's letting me handle her, I'm going to start training her to see if I can't keep her too busy to think about plucking (a plan that also meets his approval). We've just dropped a huge amount of money on her between vet care and new toys, so I'm going to put off the behaviorist until next month, and in the meantime, try to learn as much as I can on the subject myself and see how far I can get with her on my own.