OP
Sunnybirb
New member
- Dec 24, 2017
- 76
- 1
- Parrots
- Sunny the blue and gold macaw.
- Thread Starter
- Thread starter
- #21
UPDATE:
I did hear from the vet yesterday. I live in the sticks, so of course my phone didn't go off, and when I did find out I had a call, the voicemail didn't work until I was in town (ugh). She left a long message apologizing and saying that their tech always handles the birds and is very experienced and that she personally (the vet) didn't see any mishandling or roughness while they were holding Sunny. She said they hold the bird with a finger on either side of their head. Sunny was toweled and was chewing on the towel, which the vet said might have caused the damage to her cheeks because of the jaw movement against the tech's fingers. She also said Sunny was calm after they toweled her, which makes it seem weird that they would need to grip her hard enough to cut into her cheeks with their fingers? The vet offered cream for Sunny's face and told me she could look at her again, but I'm truthfully not interested in having Sunny go back, ever.
I am glad the vet apologized and admitted there was swelling that was more than just blushing, and more than what "usually occurs", but I don't feel particularly reassured about the vet office, considering their best tech cut Sunny's face. It just doesn't seem like someone that experienced should have that much trouble holding a large parrot, which they do all the time.
I do plan, at the very least, leaving reviews online to explain what happened so anyone taking a parrot there knows that it happened. There aren't many CAVs here, so I'm sure a lot of people take their birds to that vet clinic. I also saved the voicemail from yesterday in case anything else comes of it.
I'm sad that it happened, but I feel like I know next time what I'm going to do to make sure things go right. I'm also going to work with Sunny and see if I can't get to the point where I can hold her or train her to be held during any kind of exam. It will take a lot of work, but I know I can at least get her more comfortable with being handled.
I did hear from the vet yesterday. I live in the sticks, so of course my phone didn't go off, and when I did find out I had a call, the voicemail didn't work until I was in town (ugh). She left a long message apologizing and saying that their tech always handles the birds and is very experienced and that she personally (the vet) didn't see any mishandling or roughness while they were holding Sunny. She said they hold the bird with a finger on either side of their head. Sunny was toweled and was chewing on the towel, which the vet said might have caused the damage to her cheeks because of the jaw movement against the tech's fingers. She also said Sunny was calm after they toweled her, which makes it seem weird that they would need to grip her hard enough to cut into her cheeks with their fingers? The vet offered cream for Sunny's face and told me she could look at her again, but I'm truthfully not interested in having Sunny go back, ever.
I am glad the vet apologized and admitted there was swelling that was more than just blushing, and more than what "usually occurs", but I don't feel particularly reassured about the vet office, considering their best tech cut Sunny's face. It just doesn't seem like someone that experienced should have that much trouble holding a large parrot, which they do all the time.
I do plan, at the very least, leaving reviews online to explain what happened so anyone taking a parrot there knows that it happened. There aren't many CAVs here, so I'm sure a lot of people take their birds to that vet clinic. I also saved the voicemail from yesterday in case anything else comes of it.
I'm sad that it happened, but I feel like I know next time what I'm going to do to make sure things go right. I'm also going to work with Sunny and see if I can't get to the point where I can hold her or train her to be held during any kind of exam. It will take a lot of work, but I know I can at least get her more comfortable with being handled.
That was definitely the case with Sunny. It's been three days I think, and she's just now wanting to come off the perch for a few minutes. Usually she sits with me for hours. She'll get back to before though, it will just take time.
