Agapornis
New member
- Oct 25, 2012
- 478
- 1
- Parrots
- Turquoise GCC - Fiji - Hatch Date: 8/14/12 and Yellow Sided GCC - Sundance - Hatch Date: 4/12/13
This is a transcript of an actual text conversation I had with the Amazon Customer Service person yesterday, It was too good not to share! Everything you are about to read is absolutely true, the names have been changed to protect the innocent, lol.
You are now connected to Himanshu from Amazon.com
Me:Hello - this is a crazy situation, but I hope you can help me. The other day I was watching Season 3 of Downton Abbey, thru Amazon Prime on my lap top. I paused it for a minute to take a phone call, and while I was doing that, my parrot started walking on the keyboard. Long story short, the "Buy Season 3" tab was accidentally clicked on. I tried to retrieve the sale, but wasn't able to. If it had just been one episode that got bought, I would be ok with that, but it was a whole season, and one that I had just finished watching! Is there any way I can get this charge taken away? Except for this incident, I am enjoying Amazon Prime. (as is my parrot, obviously! Please ignore any purchases from her in the future, lol) Thank you for your consideration!
Kushal: Thank you for contacting Amazon. My name is Kushal. I will be glad to assist you today.
Me:hello Kushal. are you able to see what i previously wrote above, about what the problem is?
Kushal:Yes.
Give me one more moment. I will get this corrected.
Side note : lol about the incident with your bird.
Me:i KNOW, I bet you don't hear that one every day!
Kushal:Nope. First time.
Me:lol! Hey what can I say, girlfriend likes to shop. I told her, next time buy something i WANT.
Kushal:I have processed the refund for you for an amount of $ . It will reflect in your account in the next 2-3 business working days.
Sorry this is too funny.
Thank you, you made my day.
The charge of refund is $19.99
I have sent an email with the refund information.
Me:Thank you so much! I KNOW, it IS funny, and I was laughing when she did it, although mad at the same time. I better change my password so she doesnt get in there and order anything else. THank you again, you are the best!
Kushal:I am glad I could help you out today.
Is there anything else that I might help you with ?
Me:No, that is all. You have been very helpful!
Kushal:And you have been my best customer for today, maybe for the entire week. Thank you once again.
Me:*laughs* my pleasure. Parrots are very entertaining!
Kushal:I do agree. I am happy I was able to help you today.Thank you for choosing Amazon.Have an awesome evening . We appreciate your patronage
Me:)
That crazy bird!
You are now connected to Himanshu from Amazon.com
Me:Hello - this is a crazy situation, but I hope you can help me. The other day I was watching Season 3 of Downton Abbey, thru Amazon Prime on my lap top. I paused it for a minute to take a phone call, and while I was doing that, my parrot started walking on the keyboard. Long story short, the "Buy Season 3" tab was accidentally clicked on. I tried to retrieve the sale, but wasn't able to. If it had just been one episode that got bought, I would be ok with that, but it was a whole season, and one that I had just finished watching! Is there any way I can get this charge taken away? Except for this incident, I am enjoying Amazon Prime. (as is my parrot, obviously! Please ignore any purchases from her in the future, lol) Thank you for your consideration!
Kushal: Thank you for contacting Amazon. My name is Kushal. I will be glad to assist you today.
Me:hello Kushal. are you able to see what i previously wrote above, about what the problem is?
Kushal:Yes.
Give me one more moment. I will get this corrected.
Side note : lol about the incident with your bird.
Me:i KNOW, I bet you don't hear that one every day!
Kushal:Nope. First time.
Me:lol! Hey what can I say, girlfriend likes to shop. I told her, next time buy something i WANT.
Kushal:I have processed the refund for you for an amount of $ . It will reflect in your account in the next 2-3 business working days.
Sorry this is too funny.
Thank you, you made my day.
The charge of refund is $19.99
I have sent an email with the refund information.
Me:Thank you so much! I KNOW, it IS funny, and I was laughing when she did it, although mad at the same time. I better change my password so she doesnt get in there and order anything else. THank you again, you are the best!
Kushal:I am glad I could help you out today.
Is there anything else that I might help you with ?
Me:No, that is all. You have been very helpful!
Kushal:And you have been my best customer for today, maybe for the entire week. Thank you once again.
Me:*laughs* my pleasure. Parrots are very entertaining!
Kushal:I do agree. I am happy I was able to help you today.Thank you for choosing Amazon.Have an awesome evening . We appreciate your patronage
Me:
)That crazy bird!
